Shipping & Refund Policy

Shipping

All orders are usually processed between 1-3 business days from the day the order is placed, and shipped within 3 - 5 business days after processing. (Expected arrival time between 7-10 days). If there are any problems or concerns with your order regarding shipping, tracking, or processing, please contact us at southernswoontx@gmail.com

Shipping Rates

We only offer USPS Priority Mail which is calculated at time of checkout. We also offer local delivery if you live in Midland/Odessa, TX and the option will be given to you at checkout. We will update you on your delivery time/date after your order is placed.

Thank you in advance for purchasing our product! We only replace items if they are defective or damaged. Due to our products being handmade, all items are final and non-refundable.  Once your request for a return is received and inspected, you will get a notification of the approval or rejection of your refund. 

 

Please note that Southern Swoon is not responsible for any packages lost or damaged in transit.